After-Sales Service

 

 

We personally guarantee after-sales service on our materials, in our Noiseau 94 workshop (25 km from Paris).
As we manufacture most of our products, spare parts are generally available in stock.
Our technicians are also available to assist you over the telephone on any issues related to the operation of our products.

 

For the winding machines, we offer 3 types of assistance:
          - timely on-site repair
                    → quote on request

 

          - MAINTENANCE/SAFETY contract
                    → preventive visit once or twice a year
                    → technical maintenance
                    → inspection for the presence and proper operation of safety systems
                    → staff training

 

          - workshop service for large repairs
                    → a replacement machine may be made available to you.